We provide various digital products and services. Due to the nature of these products (instant access/delivery), we typically offer a 14-day refund period if the product or service has not been fully utilized or downloaded. If you are unsatisfied, please reach out within this window.
Subscriptions can be cancelled at any time. You will continue to have access to the service through the end of your current billing period. No further charges will be made after cancellation.
To request a refund, you can contact us directly or reach out to Paddle.com, our Merchant of Record. Refund requests are typically processed within 3-5 business days.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
If you have any questions or would like to request a refund or cancellation, please contact us at joseph@surpasstech.dev.